Pegah Toutak is an emerging slow-made luxury brand based in Dubai, with a creative vision by Persian-rooted designer Pegah Toutak. A high jewelry designer, wax carver, and miniature sculptor, Pegah Toutak grew up in Persia, surrounded by a rich cultural heritage where art, craftsmanship, and history are woven into everyday life.
Driven by a passion for style and fashion, as well as a deep appreciation for art, Pegah Toutak seeks to transform traditional artistry into modern, wearable art, blending timeless luxury with contemporary style. This dedication has led not only to the creation of unique pieces as a high jewelry designer, but also to the curation of exceptional skills and craftsmanship from local artisans around the world, through these collaborations, we create the exquisite pieces featured in our collections.
Our commitment to slow-made luxury ensures that every item we offer is a testament to quality and ethical craftsmanship. This dedication defines our collection, making each piece not just an accessory, but a cherished keepsake.
FREQUENTLY ASKED QUESTIONS
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Certainly, we offer free international shipping and return worldwide.
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Yes, you will receive a tracking number once your order is shipped, allowing you to monitor its status.
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Yes, We offer a 14-day refund period from the date of shipping. We are committed to ensuring a worry-free shopping experience by offering free returns and refunds.
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To be eligible for a refund, items must meet the following conditions:
- Original Packaging: Items must be returned in their original packaging to protect them during transit.
- Perfect Condition: Items must be in their original, unused condition.
- Dust Bag & Cards: All additional accessories, including dust bags and any cards that were included in the original packaging, must be returned with the item.
- No Damage: Items must be free from wear, damage, or alterations.
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To request a refund, please follow these steps:
1. Account Login: Sign in to your account on the Pegah Toutak website.
2. Refund Request: Navigate to the “Refund” section within your account dashboard. (Please verify the exact name of this section on our website.)
3. Complete the Refund Form: Fill out the refund form with the necessary details regarding your refund request.
4. Submit: After submitting the form, your refund request will be reviewed. We will contact you via email or WhatsApp with further instructions and assistance regarding your refund.